Signature Veterinary Supply

Frequently Asked Questions

When will I be charged?

When you place an order with Miller's Specialty Products, Inc., we place a pre-authorization charge on your credit card to verify the name, address, and card information to ensure your identity and reduce fraud.

Once your order is packed and ready for shipment, we will finalize the charge to your credit card.

Pre-authorization charges expire within about 30 days from the invoice date if the order has not been canceled or shipped.

If you have questions relating to your credit card charge or our billing process, please e-mail our service team at or call (440) 243-3003 Toll Free:(888) 290-3003

How do I make a return?

Please read our complete Return Policy for information and directions.

How do I cancel an order?

You can cancel any order at anytime for any reason, as long as the package has not been shipped.

To cancel an order, have your e-mailed receipt ready and e-mail or call Miller's Specialty Products, Inc.

Your credit card pre-authorization will be voided at time of order cancellation. Please allow up to 5 business days for the voided transaction to be finalized.

How do you secure my personal information?

Security is a top priority at Miller's Specialty Products, Inc. When you provide sensitive information, we protect it using encryption software that ensures your transaction is safe and secure.

Safe & Secure

Our Guarantee

Miller's Specialty Products, Inc, is committed to providing our customers with an outstanding online shopping experience.

Security & Privacy

Our site is SSL-secured and your information is safe with us. We will never share, distribute, or sell your personal information.

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